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In the heart of Quito’s historic center, rich in vibrant culture and deep-rooted history, Casa Gangotena stands as the best hotel in Quito and has been recognized as one of the Top 15 Hotels in South America by Condé Nast Traveler’s prestigious Readers’ Choice Awards. This honor reflects our commitment to providing an authentically Ecuadorian and exceptionally luxurious experience. Casa Gangotena is a living testament to the city’s history and culture, offering guests an unparalleled experience of elegance and authenticity.
This award is more than just a rank or position—it’s a testament to the voices and experiences of our valued guests. It speaks to quiet afternoons enjoying coffee on our terrace overlooking Plaza San Francisco, moments of peace within our restored historic walls, and the warm smiles of our staff. For us, this recognition celebrates our dedication to history, service, and the unique spirit of Quito. It reinforces our belief that true luxury lies in the details, the stories, and the connections we create with everyone who walks through our doors.
A Mansion with Soul in Historic Quito
Casa Gangotena is more than a hotel; it’s a living piece of history. Located in the iconic Plaza San Francisco, this building once served as the home of one of Quito’s most influential families. The mansion has been lovingly restored, preserving its neoclassical architecture while seamlessly integrating modern comforts. Every corner—from the grand staircase to the ornate ceilings and Art Deco furniture—tells a story of elegance from a bygone era.
Our location is unmatched. As our guest, you’ll find yourself steps away from the heart of the first UNESCO World Heritage Site. Cobblestone streets, colonial churches, and bustling markets are at your doorstep. From our rooftop terrace, you can watch daily life unfold in the plaza, framed by the majestic Pichincha Volcano in the background. This privileged setting allows you to fully immerse yourself in the city’s rhythm, offering a connection to the place that is both profound and inspiring.
The hotel’s design honors its past. We’ve blended European elegance with contemporary touches to create grand and intimate spaces. Original frescoes, rich textiles, and locally sourced materials come together to create an atmosphere of sophisticated comfort. Here, history is not just observed—it’s lived.
The Essence of Extraordinary Service
At Casa Gangotena, exceptional service is the foundation of a memorable stay. Our philosophy revolves around anticipatory hospitality—knowing what you need before asking. From the moment you arrive, our team is dedicated to ensuring your comfort and satisfaction. This commitment to personalized care sets us apart and is one of the key reasons for our recognition by Condé Nast Traveler readers.
Our team, many of whom have been with us for years, is not just employees—they are ambassadors of Ecuadorian warmth and culture. They take genuine pride in sharing their city and traditions with our guests. Whether it’s our concierge crafting a tailor-made city tour, our bartender mixing a cocktail with local herbs, or our housekeeping team leaving a handcrafted touch in your room, every interaction is infused with care and attention to detail.
We strive to create an environment where you feel like a cherished guest in a private home. This level of service transforms a simple hotel stay into a truly enriching and restorative experience, leaving you with lasting memories of your time in Quito.
A True Taste of Ecuador
Our commitment to authenticity extends to our culinary offerings. The Casa Gangotena restaurant celebrates Ecuador’s rich biodiversity and culinary heritage. Our menu, Cocina Mestiza, is a modern take on traditional Ecuadorian flavors. We work closely with local producers and communities to source the freshest ingredients, from Andean grains and Amazonian fruits to seafood from the coast.
Every dish creatively explores the country’s diverse culinary landscape, telling the story of its people and land. Dining at Casa Gangotena is more than a meal—a sensory journey through Ecuador. The experience is elevated by our iconic Quiteño afternoon tea, a beloved tradition featuring sweet and savory local delights served in our sunlit atrium.
An Honor We Share with You
Being named one of the best hotels in South America by Condé Nast Traveler readers is a tremendous honor that we accept with heartfelt gratitude. This achievement belongs to our dedicated team, whose passion brings Casa Gangotena to life every day. But most importantly, it belongs to you, our guest, who has shared your stories, celebrated your special moments, and found a home with us in Quito.
This recognition inspires us to continue raising the bar for luxury hospitality while staying true to our historical roots and cultural heritage. We invite you to experience the magic of Casa Gangotena and discover why it holds such a special place in the hearts of travelers worldwide.
