What does it mean to be Relais & Châteaux?

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When travelers see or hear the words Relais & Châteaux, they often equate these with high-quality experiences at exquisite locations in unique destinations all over the world. Still, why do these words resonate with explorers and adventurers around the globe? At the heart of the Relais & Châteaux promise is a focus on promoting the art of living through top-notch cuisine and hospitality. And, as adventurers know, incredible food and marvelous service are essential in making any experience truly magnificent.

Casa Gangotena and Relais & Châteaux
Proud to be Relais & Châteaux. Welcome to Casa Gangotena Boutique Hotel!

How is Relais & Châteaux status awarded?

Being awarded Relais & Châteaux status involves meeting a number of criteria, starting with quality. The organization looks at 300 different aspects of each gourmet restaurant, boutique hotel, resort, and villa that comprises its exclusive list of worldwide affiliates. Through a series of interviews and visits (some arranged, some discreet), along with references from peer properties, the admissions team at Relais & Châteaux thoroughly vets the candidate and determines if the soul of the entity authentically and inherently emulates the values of the organization.

Chocolate tasting at Casa Gangotena
Personalized chocolate tasting at Casa Gangotena Boutique Hotel

What does it mean to be Relais & Châteaux?

Relais & Châteaux (R&C) believes that true luxury is more accurately measured by the level of personalized attention that is given to each guest. A high level of personalized attention creates a unique relationship that enhances the experience of the destination itself. Guests are treated to expert knowledge of the destination’s history, culture, and traditions. The prestige that comes with the R&C label is earned through remarkable dedication to the human experience and a commitment to sharing the best of what the region has to offer. At Casa Gangotena, for example, one of the most important ways to share local culture with our guests is through rich, delicious, and fascinating culinary experiences. Another way is through one-of-a-kind activities offered every day.

Casa Gangotena and Relais & Châteaux
Casa Gangotena Boutique Hotel is now a member of Relais & Châteaux

At Casa Gangotena Boutique Hotel, a Delicious Journey Begins with Remarkable Cuisine…

Casa Gangotena is known nationally and internationally as one of the best hotels in Ecuador and, for that matter, in all of Latin America. This alone is not enough to make it Relais & Châteaux, for there are still a couple of important factors to consider. The boutique hotel that is Casa Gangotena, located in the heart of the Historic Center, has a reputation for hosting one of the finest restaurants in all of Quito.

Chef Emilio Dalmau and his team have always focused on preserving the rich culinary traditions of Ecuador. They carefully and artistically implement a modern take on classic dishes. Dalmau’s team stays true to the unique combination of flavors found throughout this megadiverse country. All of this coalesces into a unique culinary style, which we at Casa Gangotena like to call Cocina Mestiza.

Appetizer at Casa Gangotena's restaurant
Octopus appetizer from Casa Gangotena’s tasting menu.

…and Unrivaled Service

Meanwhile, Hotel Manager Juan David Echeverría ensures that the highest standards of care and attention are met in every detail and interaction that occurs between hotel staff and guests at Casa Gangoten Boutique Hotel

It is not enough to simply offer stunning and comfortable accommodations at a boutique hotel that is as much a part of your destination as everything viewed from the spectacular rooftop. For us, a hotel should also provide outstanding experiences. Casa Gangotena invites guests on exclusive tours, accompanying them in exploring this intimate and fascinating neighborhood full of artistically and historically significant points of interest.

This is why Casa Gangotena’s guest-exclusive activities add enormous value to visitors’ experiences in Quito. These enriching after-hours visits to the San Francisco Choir and Bell Towers, its Inner Courtyards and Brewery, and the Carmen Alto Museum are iconic features of San Francisco de Quito and worthy highlights for many of our guests.

Bell Towers of San Francisco Church in Quito.
An after-hours visit to the Bell Towers of San Francisco Church in Old Town Quito.

The Relais & Châteaux Difference, Right Here at Casa Gangotena

Casa Gangotena Boutique Hotel is proud to be one of the newest members of the Relais & Châteaux family. Our commitment to our guests has always been at the heart of everything we do and we are honored to be recognized for this. We look forward to meeting travelers from all over the world who seek out these unrivaled experiences in places that provide unforgettable cuisine paired perfectly with enriching and enlightening jaunts through numerous cultural, artistic, natural, and historic places that are just waiting to be discovered and enjoyed! The Relais & Châteaux traveler seeks out that which is truly special, and we welcome them home to Casa Gangotena – the only Relais & Châteaux-endorsed boutique hotel in Quito, Ecuador.

Experience the Relais & Châteux difference!

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